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Learn about the recovery options in Windows. Find out how to reset your PC, go back to a previous version of Windows, or use media to reinstall Windows.
Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.
Learn how to reset your PIN if you aren't signed in to Windows and having trouble using your PIN.
Reset steps You can reset your PC when you are signed in to Windows or from the Windows Recovery Environment (Windows RE).
Discover the step-by-step process to change or reset your Windows password if you've lost or forgotten it. This guide will help you regain access to your Windows account quickly and securely.
If you're having problems with your Surface Pro, Surface Laptop, or another Surface device, try resetting or recovering it to its factory settings.
For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Important: To protect your account and its contents, our support agents are not allowed to send password reset links, or access and change account details.