Businesses can use the Surface Support Portal or Surface Management Portal to view warranty status, submit service requests in bulk, and manage support more efficiently—all from a centralized experience.
If you have a Surface or Xbox, you can use your Microsoft account to check its warranty and make warranty claims. Your new Surface or Surface-branded accessory comes with a limited standard warranty.
You can check the Microsoft Surface warranty from the Microsoft account page, Microsoft Surface online centre, or use the Surface app.
Open the Surface app on your laptop, then go to Warranty & Services, that should indicate the warranty status, if not log into your Microsoft account online and go to Devices - Info & support, that information should be listed there.
Have trouble with your Surface and want to get support from Microsoft? Here are the quick and easy ways to check a Surface's warranty status.
To check the the current warranty status of a Microsoft Surface product such as a Surface Pro or a Surface Book, please make sure you have your product's serial number available and visit the Microsoft Online Service Center: Surface Support for Business website.
Discover how the Surface Support Portal offers Microsoft 365 Business customers a centralized solution for managing Surface devices, including warranty tracking, device repair requests, and Windows Autopilot registration.
The Surface Support Portal, located within the Microsoft 365 Admin Center, provides a self-serve, centralized solution to create service requests, track the status of device repairs, view Warranty and Protection Plans where Surface is supported for your Surface devices and accessories.